KEDE New Material – FAQ

A: Our cellulose film is produced from natural cellulose derived from wood pulp and cotton pulp. It is 100% biodegradable and eco-friendly. Learn more about our process and material in Natural Cellulose Film – Sustainable Packaging for the Future.

A: Cellulose film is transparent and offers natural breathability, high gloss, and a crisp, paper-like tactile feel. It provides good tensile strength, heat resistance, antistatic performance, reliable printability, and can be twisted to hold its shape without rebound. With functional coatings, it can also deliver heat sealing capability and enhanced barrier performance. As a compostable packaging material, it is highly suitable for industrial production lines.

A: It is versatile and widely used across various industries. Key applications include liners for Spandex production, food packaging (fruit, vegetable packaging, and sausage casings), fireworks packaging, medical supplies, and automotive packaging. It is also an excellent choice for adhesive tapes and high-end product displays.

A: Unlike traditional plastic film, cellulose film is plant-based, biodegradable, and compostable, while offering excellent transparency and strength.

A: Yes, our cellulose film is FDA certified for food-contact applications. Production is managed under ISO 9001 & ISO 14001 systems. See more certifications (FDA, SDS, ROSH) on our About Us page.

A: KEDE’s cellulose film is fully compostable. Made from natural cellulose, it breaks down safely into organic matter under industrial or home composting conditions. Learn more about compostable materials.

A: Yes. We can provide FDA, SDS, ROSH, and other testing reports upon request. Details are on our About Us page.

A: Typically about 2–3 months under proper composting conditions (actual time depends on temperature, humidity, and microbial activity). It returns to the environment without harmful residues.

A: KEDE New Material is a manufacturer specializing in cellulose film. We control the process from raw material to finished film, offering consistent quality and competitive pricing. We also provide OEM/ODM and technical support. Learn more on our About Us page.

A: Absolutely—visits and audits are welcome. We regularly host new and long-term international partners. Recent examples include visits from President Hiroyuki Yuyama and delegation and a multinational client delegation. Contact us to schedule your visit.

A: Yes. We offer custom sizing, thickness, and printing services for logos, designs, and branding elements. See also antistatic advantages in Antistatic & Sustainable Packaging.

A: Yes, we provide logo printing and fully customized branded packaging, working closely with you to meet your expectations.

A: Yes. Share your design and we will quote reasonably and prepare samples as soon as possible.

A: Our standard MOQ is 5 tons. We also support flexible quantities for small trials and large-scale production. Contact us to discuss your needs.

A: Yes, our team will help you choose the right cellulose film and optimize its application.

A: Yes. Standard samples are free; customized samples (special thickness/printing/colors) may have a small cost refundable after order confirmation.

A: T/T, L/C at sight, and VTB.

A: Yes—30% deposit in advance, 70% balance before shipment.

A: Yes, we ship worldwide. If you don’t have a forwarder, we can arrange shipping with reliable logistics partners.

A: We can handle logistics and ensure safe, on-time delivery.

A: It depends on your order and destination. Please contact our sales team for an accurate estimate.

A: Yes, express options are available. Contact us for choices and costs.

A: Lead time depends on product type and quantity. Typically ~15 days for MOQ orders.

A: Usually within 24 hours after receiving your inquiry. For urgent requests, please indicate the urgency in your email.

A: Yes. We enforce strict QC throughout production. Every stage has corresponding inspections and real-time controls, supported by complete testing equipment to ensure consistent quality and compliance.

A: Yes. We cooperate with independent inspectors for pre-shipment verification.

A: Please contact us within 7 days of receipt. We will investigate promptly and offer an appropriate solution (replacement or refund if necessary).

A: Store in a cool, dry place away from direct sunlight. Under proper storage, shelf life is about 12–24 months.

A: Yes, especially for opened products, direct sunlight or unsuitable humidity can affect quality. To maintain performance, store with moderate humidity and avoid direct sunlight.

A: Contact us within 7 days after receipt. We will resolve quality or logistics issues promptly with a suitable solution.

A: Email kede@selofanfilm.com, WhatsApp +86 151 6756 6359, phone, or submit the form on our Contact Page.